Kuka expands digital customer platform with more product data, purchasing options

Kuka Robotics has relaunched and expanded its my.KUKA digital customer platform. With one online registration, customers can purchase robots, source and buy spare parts, manage their KUKA assets, and access training materials and cloud-based software on any internet-enabled device.

Basic product information is available without logging in, so even prospective users can view a product overview and details including payloads, reach, mounting positions, motion range, speeds and typical applications. For registered users, the system assists in matching applications and processes with a selection of appropriate robots, including the LBR iisy. Products can be ordered directly through the platform.

From cables and controllers to teach pendants and standalone accessories, the platform offers a wide array of components.

Through the platform, users can enter product data about each of their robots directly into the system. This asset tracking process not only centralizes information about their robots, but also makes it easy to find and order the right parts for each product. Users can track and manage software packages and licenses. Once they log in, they see exactly which software products and versions they have licensed and on how many systems they can install their software.