Metal Supermarkets hits 10th consecutive year of sales growth

Metal Supermarkets, a supplier of small-quantity metals, celebrated several milestones in 2023. The company announced record sales increases, new store openings, a striking 87 per cent Net Promoter Score, and the addition of pivotal new franchise support roles.

Compared to 2022, Metal Supermarkets achieved a 4 per cent sales increase, yet again breaking the prior year’s record network revenue. This marks the 10th consecutive year that the company has achieved record sales results. This sales increase was driven by a 10 per cent increase in invoice count, while the improved eCommerce platform led to online sales increasing by 38 per cent.

In addition, the brand expanded its North American presence with nine new stores across the United States and Canada for a total of 122 stores internationally. It has also started off 2024 strong, with over 10 stores in its development pipeline, including two that opened in early January 2024.

“Throughout 2023, Metal Supermarkets continued to grow through the dedication and achievements of our franchisees. They are dedicated to providing exceptional customer service to businesses and consumers in their local markets,” said Stephen Schober, president and CEO of Metal Supermarkets. “While franchisee efforts are always critical for our success, additional stores, improved eCommerce performance, and enhanced training and support for our franchisees all contributed to record network sales growth.”

In addition to this year’s sales growth, the company added a key new member to its support team. Elliott Tepperman was recruited as the brand’s manager, eCommerce to oversee and support the advancement of this growing sales channel. New team members also joined other support teams in learning and development, operations and marketing to better help franchisees succeed.

After such success in 2023, Metal Supermarkets climbed the ranks in Entrepreneur’s 45th annual Franchise 500, which is considered the best and most comprehensive franchise ranking in the world. This year, Metal Supermarkets rose to #203, which marks the eighth year in a row the brand has earned recognition on the highly competitive list of top franchise concepts, the highest placement to date.

The past year also marked the second year of Metal Supermarkets’ annual Trade School Scholarship, awarding scholarships to individuals pursuing a career in the skilled trades by attending a post-secondary trade school. Launched in an effort to combat the shortage of skilled trade workers, and in tandem with National Welding Month in April, the scholarship promotes trade school attendance and awareness.

In addition, the company capped off a successful year with the announcement of the six winners of its annual Metal My Way contest. The Grand Prize was awarded to Angellos Glaros of Nanaimo, British Columbia, Canada for his majestic “Blue Heron”, while secondary prizes were awarded to winners across five different categories.